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phase iv - evaluate workforce planning process

Successful workforce planning is an active and continuous process. On-going evaluation and plan adjustments are the keys to continuous improvement and to achieving your targeted goals. You must continue to monitor and refine approaches to meet the demands of internal or external developments.

As a part of the evaluation process, feedback opportunities must be built in to obtain information on how well the organization has accomplished the action plan and how effective the outcomes have been. This can be accomplished by meeting with managers and supervisors, using surveys or requesting progress reports. You want to measure the success of any solution strategy that has been implemented to determine the level of success.

The evaluation process, based on the solution strategies implemented, may include the following examples:

  • Did the action plan accomplish what the organization needed?
  • Do adequate staffing levels exist?
  • Has turnover been reduced?
  • Are the skills of employees being developed quickly enough to become effective?
  • Are you able to recruit for the talent needed?
  • Are you consistently communicating our Employment Value Proposition (EVP to potential employees?
  • Does our EVP have creditability in the labor market?
  • Are you consistently delivering the EVP to employees?
  • Has the hiring process improved?
  • Has the selection process improved?
  • Do new hires possess needed competencies and skills?
  • Has overall organizational performance increased?
  • Are you able to appropriately plan for succession replacements for retirements?
  • Are you able to successfully transfer knowledge?
  • Are you able to build internal leadership capabilities?
  • Are employees more engaged in their work?
  • Have employee barriers and obstacles been removed?
  • Have internal processes been streamlined to be more effective and timely?