PROACTIVE |
ENGAGED |
RISK-TAKING |
FAIR AND ETHICAL |
OPEN COMMUNICATION |
REWARDS AND RECOGNITION |
MEASURABLE RESULTS |
Take initiative to develop creative solutions. |
Are passionate and excited about their work. |
Admit their mistakes and learn from them. |
Trust and respect each other. |
Work is an open-door, non-secretive environment. |
Rely on a credible performance system. |
Work goals are specific, measurable, realistic, relevant and time bound. |
|
|
|
|
|
|
|
Define own performance goals; make continuous learning and development a priority. |
Seek and embrace challenging assignments. |
Know that change is constant and embrace it. |
Know that hiring and promotion decisions are made impartially. |
Have easy access to relevant and timely information through multiple mediums. |
Are recognized and rewarded for excellent performance. |
Use quantifiable metrics to rate performance. |
|
|
|
|
|
|
|
Stay alert to external changes that could have organizational impact. |
Consistently deliver quality products and services that exceed customer expectations. |
Have confidence in their actions even when others do not share same idea. |
See evidence that there will be consequences for poor performance. |
Build bridges rather than silos; capitalize on synergies and align. |
Perceive pay and benefits to be competitive. |
Give and receive on-going, honest and specific performance information. |
|
|
|
|
|
|
|
Build strong partnerships within the organization. |
Assure job responsibilities match skills and interests. |
Encouraged to leave their comfort zone. |
View management as credible, competent and trustworthy. |
Receive coaching and support when needed. |
Receive awards they personally value. |
Assess internal and external customer satisfaction. |
|
|
|
|
|
|
|
Proud of, and advocates for the organization. |
Understand how they fit in the big picture and are sure they make a difference. |
Always looking for new and better ways to do things. |
Have equal opportunities for training and advancement. |
Remain open to opposing views; work cooperatively with others. |
Know that ideas are valued and considered. |
Focused on achieving the organization's vision. |
