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Below is a list of other HR activities that may trigger a corresponding activity from the Knowledge Transfer (KT) process:

Retention Triggers

• Identification of key positions with a key employee where the manager has knowledge that employee is looking for another job, and there is no existing documentation of the critical knowledge or a ready replacement.
• A need for training of manager or employee
• A need for career development and more "employment value proposition" (that is, the set of attributes that employees and the labor market perceive as the value they gain through employment in the organization.)
• Exit interviews revealed that employees felt that they were not properly trained to do their jobs
• Manager effectiveness training

Succession & Recruitment Triggers

• Identifying key positions with no ready replacements
• Decision to grow your own talent versus buying or recruiting
• Predictive reporting for developmental needs or recruitment needs
• Pre-need sourcing
• Project-based internships

Selection Triggers

• On-boarding process may include a KT activity
• New hire with less than desired KSAs

Performance Management Triggers

• Ratings of poor performance by employees or managers
• Need for informal discussions
• Identification of promotable high-potential employee

Rewards & Recognition Triggers

• Reward offered to employees who volunteer to mentor others
• Training offered as a reward ; job shadowing to learn a new skill
• A planned upcoming retirement celebration
• Results from a Rewards & Recognition Survey or Questionnaire that shows what employees want

Career Development Triggers

• Employee Assessment Tools reveal the need for training in a particular area — KT model options to choose from
• Career Paths — KT options to assist in achieving desired path
• Externships — facilitated by KT arrangements
• Stretch assignments
• Training
• Agency may offer cross-agency training
  

Work Environment Triggers

• Action plan to engage employees
• Could identify a need for employment value proposition

Leadership Development Triggers

• The need for training
• List of applicants may trigger a need for KT

Diversity Triggers

• Orientation program for new employees
• An adverse impact report
• Supervisor training for effective diversity management skills
• Employee skill-based training program

Workforce Planning Triggers

• Workforce analytics
• Retirement data
• Turnover data
• Forecast of Human Capital needs
• Vacant key positions

Companion Guide to Knowledge Transfer Models, June, 2007.