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A Community of Practice (CoP) is a group of employees with a common interest or working practice that solve problems and issues through an informal network that includes knowledge experts.

Ad-hoc sessions allow the CoP to assemble rapidly to respond to a member's call for help and for brainstorming sessions as critical issues arise.

Instant messaging or conference calls can be used in lieu of face-to-face sessions. It also is helpful to develop an experience locator reference resource for the members to access if they need to call someone who has experience in certain area(s) of expertise.

Used by permission.  Department of the NAVY Knowledge Management